The Confidence Paradox – the Courage to Act

Sometimes there’s a time lag between recognizing we need help and support and, taking action to get that help and support. As a coach, it’s not unusual for potential new clients to tell me that they have been thinking about getting in touch ‘for ages’. Others describe it as ‘trying to pluck up the courage’ to get in touch, or ‘psyching themselves up’. So, the challenge for me as a coach is how I can make it easier for people to take that step. This blog post is an attempt to address that question.

The Confidence-Courage Paradox

It seems a paradox that some people might need to gain the confidence to seek coaching to build confidence. But it happens, and the first step is to recognize that it happens. When your confidence takes a hit, it’s tempting to see the hesitation to take action as further evidence of low confidence. This becomes another reason to ‘beat yourself up’ which in turn pushes you further away from taking action. But this is not something specific to you. It’s something common to stress. I’ve had clients show me tattered business cards of mine that they’ve carried around for months, even years. So how can we break this cycle?

Who can benefit from coaching?

Often, in the initial email, potential clients ask ‘Is this something you can help with?’ And it’s written from a very personal perspective, as though these kinds of issues wouldn’t or haven’t happened to anyone else. There’s a sense of isolation and ‘aloneness’ in the questions. And it’s reassuring that yes, such issues can be overcome. Of course, the coaching is unique to the individual, but often the problems are universal themes. Recognizing this is the first step in overcoming the ‘aloneness’. You aren’t alone. It’s not just you. That’s why I’ve written this post.

Anyone can benefit from coaching. In fact, the main thing that my clients have in common is that they want to achieve their goals. Their backgrounds and goals vary enormously, but the principles of coaching are the same. It aims to get you from where you are to where you want to be. Previous clients have included people between jobs, people looking for a promotion, homemakers, students, business people, and entrepreneurs. Sometimes it’s people who just have a vague sense that things could be better. As a coach, I’ll work with whatever you bring. So bring it on.

Not knowing where to start

Another delay in getting in touch is the idea that all goals and action plans have to be perfectly formed. No, that’s the coaching process is for. It’s not easy to make decisions and problem-solve when feeling overwhelmed or stressed. In fact, the first aim of coaching is to shoulder some of that burden. So, if you approached me, we’d first have a chat (via Skype or telephone), and typically it takes about 20 minutes. You get to ask any questions, and I explain the process. Then if you decide to go ahead, I send you a pre-coaching questionnaire. This forms the basis of the first session and offers signposts and milestones for future sessions. There’s nothing off-the-peg. As I coach, I meet you where you’re at. Then we’ll work together to get you to where you want to be.

How long does it take?

Another sticking point can be how many sessions to go for? Some clients come with a long list of goals and are concerned that they won’t be able to fit everything in. Obviously, the cost of coaching is an important factor. I offer to coach in blocks of four to ten sessions because the research indicates that this is the optimal range. In the consultation chat, I’mn often asked two questions:

1. How many sessions will be enough so that we can cover all the issues I have?
2. What happens of cover all the issues before the block ends, what then?

To answer both of the questions, it’s crucial first to emphasize the purpose of coaching. It’s not just about sorting out problems. It’s more about empowerment. The take-away value of coaching is that it aims to empower. Through the process of coaching, we create an action plan tailor-made to your skills, strengths, circumstances and goals. So, if we don’t cover every single issue in the block of coaching, you’ll still have a set of skills to put into practice for the remainder. If we cover all the issues before the end of the block, it means you can then look at consolidating the skills and also looking to longer-term goals.

The solution-focused approach tends to work quicker than some of the more ‘inspirational’ approaches to coaching. My background is in psychology and teaching, so everything I do as a coach is based on evidence. So we can cover a lot in relatively few sessions. Many clients express surprise as to how quickly they move forward. As a rule of thumb, if you’re at crossroads, need to refocus and a looking for a life audit, then go for four to six sessions. If you’re dealing with more significant life changes or looking to deal with more deep-seated attitudes and habits, then go for eight to ten. If in doubt, go down the middle. I’ve done a lot of work to make sure that every session counts. Even one session can move your forward. 

What’s more effective, face-to-face, telephone or Skype?

When I started coaching, I was sceptical that Skype or telephone would work as well as face-to-face. As part of my training, I had coaching. However, the coach I wanted to work with was in America, so I didn’t have the option of face-to-face. All the sessions were by telephone, and it changed my opinion. Now I work with clients up and down the UK and across the world. Lots of clients are from the US. They read my profile or have read my books and want to work with me. And, if you look at the outcome research for coaching (and counselling), one of the main factors for success is the relationship with the coach. Don’t let Skype or telephone coaching put you off.

Moving Forward

So those are some of the practical issues when stress gets in the way of making a decision. You don’t have to be confident to work on confidence, you don’t have to have a masterplan, you don’t have to agonize over the number of sessions. Just go with what you can afford and make the most of every session. The same applies to how coaching is delivered. 

Coaching can be a significant investment. It’s not cheap. I’m not a budget coach. And you might achieve the changes on your own with any intervention. It might take a little longer, but you’ll probably get there. The value of coaching is the value you place on getting there sooner, with a new set of skills that will take you further still. For further information see my posts:

• What is solution-focused coaching?
• FAQs Frequently asked questions about coaching with me
• How Do You Know You Are Ready For Life Coaching? (and is it right for you?)
• How to Find a Life Coach (and the questions you need to ask before hiring one)

Get in touch for a chat

Please use this form to request a coaching consultation – it’s just a brief, informal, no-strings chat. You don’t have to leave a message – just leave it blank. Once we’ve had a conversation, you make the decision.

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2 Attitudes to Increase Hopefulness in Your Life

Each year we experience an oceanic feeling of hope. On New Year’s eve and New Year’s day there is a proliferation of good wishes for a happy new year. One friend describes this as an overdose of ‘wish upon a star, fortune cookie wisdom’. The question is how do we maintain a sense of hope when the euphoria wears off? In this post I explain how we can create a sense of hopefulness by changing two key attitudes.

Positive Psychology over ‘positive thinking’

It is through out attitudes that we explain and shape our perception of the world. So we don’t have to rely on the fleeting euphoria inspired by the symbolism of a brand new start from a brand new year. This is not the deluded philosophy of ‘positive thinking’ that tells us that we create our world through our thoughts. Instead it is the rooted in evidence-based positive psychology. The former is based on a philosophy, the latter is an academic discipline.

How you explain the world shapes your experience of the world

In Learned Optimism, Martin Seligman argues that we maintain our sense of optimism and pessimism through an explanatory style, that is, the way we explain positive and negative events in our lives,

The two attitudes related to hopefulness are:

1. Making it permanent – it’ll never end (permanence)
2. Making it pervasive – it affects everything (pervasiveness)

Recipe for Hopefulness

• Negative Outcomes: When faced with negative outcomes to events instead of jumping to the premature/automatic conclusion that the situation is never going to end / change and it affects all aspects of your life. Instead, balance out the negative default conclusion by looking for explanations that emphasize the temporary nature of the situation and take stock of other areas of your life not affected by it. For example, don’t think of a bad day at work as the beginning of the end. You may just have been tired rather than ‘all washed up’. If you get knocked back after asking someone out on a date, it’s more likely that you are just not their type or they are not looking to get involved. The aim is to look for a specific explanation rather than a universal one. It’s important not to go beyond the evidence.
• Positive Outcomes: When things go well, the tendency sometimes is to write-off such outcomes as flukes and exceptions to the rule. Instead look for explanations that emphasize things can be enduring and may well spill over into other areas of your life. So rather than writing things off to luck, take stock of the things that you did to bring about the positive results. When someone does accept your invitation it’s not because they are weird, it maybe because they see you have something to offer.

By adopting these hopeful attitudes we embrace the possibility that bad things may get better and good things can endure. It’s not a Pollyanna-rose-tinted glasses approach, rather it balances out a social and cultural bias.We talk about bad news coming in threes but don’t seem to have a standard multi-pack for good news. We are encouraged to indivualize problems rather than to consider social injustice and social inequalities. There is a bias to self-blame.

Keeping a ‘hope’ journal

A helpful way to ensure that we adopt and maintain hopeful attitudes is to keep a journal. It’s also a key strategy that I recommend for getting the most from a self-help book. Hope needs to be nurtured and it’s more difficult to do so purely in our heads. It helps if you can see things in black and white. Like everything else in psychology, the more we practise things, the more deeply ingrained they become. The journal becomes a useful resource in less hopeful times.

Hope is a precursor to courage and confidence building. All begin with a change of attitudes.

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.Links:

• Buy books by Martin Seligman in Amazon US and Amazon UK
• Buy books by Gary Wood in Amazon UK  and Amazon US
  
• 3 Top Tips: How to Get the Most from a Self Help Book